You can also view our Customer Charter by clicking here.
We aim to acknowledge receipt of your complaint within 30 days and to respond in full, providing details of the outcome of any investigation and resolution within 3 months.
Alternatively, you can also email [email protected], call Head Office directly on 01509 462900 or write to us at Youth Sport Trust, SportPark, 3 Oakwood Drive, Loughborough, LE11 3QF.